Shipping Policy

Shipping Policy

Thank you for shopping with us! Please review our shipping policy below for details on how and when your order will be delivered.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

Shipping Method

We ship all orders using Aramex Store-to-Door.

Delivery Time

Estimated delivery time is 7–12 business days from when your order was placed and paid for.

Delivery times are estimates and may vary depending on your location, customs clearance, or unforeseen delays.

Shipping Costs

Shipping charges are calculated and displayed at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with your Aramex tracking number. Tracking information may take up to 24 hours to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Shipping Delays

We are not responsible for delays caused by the courier, customs, weather conditions, or other factors beyond our control.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Contact Us

If you have any questions about shipping, kindly contact us at admin@storeofwonders.co.za